Terms of Service

1. Acceptance of Terms

By accessing and using the Emberline Data Works website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Website Use

License

We grant you a limited, non-exclusive, non-transferable license to access and use this website for lawful purposes related to exploring our services.

Prohibited Conduct

You agree not to:

• • Use the website for any unlawful purpose or in violation of any applicable laws
• • Attempt to gain unauthorized access to our systems or data
• • Transmit malware, viruses, or other harmful code
• • Harass, threaten, or defame any person or entity
• • Use automated tools or scripts to scrape or copy content without permission

3. Intellectual Property

All content on this website—including text, graphics, logos, images, and code—is the property of Emberline Data Works or our content providers and is protected by copyright and intellectual property law. You may not reproduce, distribute, modify, or transmit any content without our prior written permission.

4. Project Engagement Terms

Scope and Deliverables

When we engage in a project with you, the scope, deliverables, timeline, and fees will be documented in a separate written engagement agreement or proposal. The engagement agreement shall supersede any general terms in this policy regarding project specifics.

Payment Terms

Project fees are invoiced according to the engagement agreement. Unless otherwise specified, invoices are due within 30 days of invoice date. Late payment may result in suspension of services or project termination.

Timeline and Milestones

Project timelines are estimates based on assumptions documented during discovery. Delays caused by client decisions, resource unavailability, or external factors may affect the timeline. We will communicate any material changes to you promptly.

Data Access and Security

During projects, we may require access to your systems and data to implement solutions. You are responsible for granting appropriate access and ensuring your data is backed up. We will follow your security and compliance requirements and return or destroy data upon project completion as specified in the engagement agreement.

Termination

Either party may terminate an engagement with written notice. Termination does not waive fees for work completed prior to termination. Upon termination, we will deliver completed work and transition materials according to the engagement agreement.

5. Warranties and Disclaimers

Services As-Is

We provide our services "as is" without warranty of any kind, express or implied. We do not guarantee that our services will be error-free, uninterrupted, or free of defects.

No Guarantee of Results

We make no warranty regarding the results of our services or that your business objectives will be achieved. Outcomes depend on many factors beyond our control, including your team's execution, external market conditions, and data quality.

Third-Party Services

Our services may integrate third-party tools and services. We are not responsible for the performance, availability, or reliability of third-party services. You are responsible for understanding and complying with third-party terms and conditions.

6. Limitation of Liability

To the maximum extent permitted by law, Emberline Data Works is not liable for:

• • Any indirect, incidental, special, or consequential damages
• • Loss of profits, revenue, data, or business opportunities
• • Damages arising from use or inability to use our services

Our total liability for any claim arising under or related to these terms or our services shall not exceed the fees paid to us in the 12 months preceding the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless Emberline Data Works, its officers, employees, and agents from any claims, damages, or costs (including legal fees) arising from:

• • Your use of our services in violation of these terms
• • Your violation of any applicable law or third-party rights
• • Content or data you provide to us for use in projects

8. Confidentiality

During engagements, we may access confidential information about your business, systems, and data. We agree to maintain the confidentiality of this information and not disclose it to third parties, except as required by law or with your written consent. This obligation survives termination of the engagement.

9. Contact and Communication

You consent to receive communications from Emberline Data Works via email, phone, or other electronic means related to your inquiries, projects, or account. You can opt out of marketing communications at any time by contacting us.

10. Dispute Resolution

Any disputes arising from these terms or our services shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflicts of law principles. You agree to submit to the exclusive jurisdiction of the courts located in London, England.

11. Changes to Terms

We may update these Terms of Service from time to time. Material changes will be notified to you by posting the updated terms on our website and updating the "Effective" date. Your continued use of our services constitutes acceptance of the updated terms.

12. Contact

If you have questions about these Terms of Service, please contact us: