Privacy Policy

1. Introduction

Emberline Data Works ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us for services, or engage with us in any capacity.

This Privacy Policy does not apply to services we provide to our clients—those are governed by separate data processing agreements and client contracts.

2. Information We Collect

Website Visitors

When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, pages visited, and the time and date of your visit through analytics tools and server logs.

Contact Forms

When you submit a contact form, we collect the information you provide: name, company, email address, phone number, service interest, project timeline, budget range, and message content.

Direct Communications

If you contact us via email or phone, we collect and retain your communication and any information you provide.

Cookies and Analytics

Our website uses cookies to remember preferences and track user behavior. We use Google Analytics and similar tools to understand how visitors use our site. These tools may track your activity across multiple sessions.

3. How We Use Your Information

We use the information we collect for the following purposes:

• • Responding to your inquiries and providing information about our services
• • Processing engagement requests and managing client relationships
• • Improving our website and services based on user behavior and feedback
• • Sending marketing and promotional communications (with your consent)
• • Complying with legal obligations and resolving disputes

4. Data Retention

We retain contact form submissions and inquiries for up to 3 years to manage potential follow-up discussions. Website analytics data is retained for up to 26 months. You may request deletion of your contact information at any time by contacting us.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with:

• • Service providers who assist us in operating our website and delivering services
• • Our team members as needed to respond to your inquiry
• • Legal authorities if required by law or to protect our legal rights

6. Third-Party Services

Our website uses third-party services including:

• • Google Analytics: Analyzes website traffic and user behavior
• • reCAPTCHA: Protects forms from automated abuse

These services may collect and process information according to their own privacy policies. Please review their policies for details on their practices.

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, and destruction. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.

8. Your Rights and Choices

You have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate information
• • Request deletion of your information
• • Opt out of marketing communications

To exercise these rights, contact us at the address or phone number listed below.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by posting the new Privacy Policy on our website and updating the "Effective" date above.